Resolution times are a standard way to measure the performance of your IT service desk, but what..
UKN Group has built our business around really understanding our Clients and their Culture. We bring over 20 years experience, as an independent, award winning IT Support and Technology partner.
Our specialist UK based teams provide IT Support, Cloud Services and Solutions, and Data Analytics, providing services and highly effective partnerships and support 24 7, that our Clients really trust.
Increase Business Agility with our award winning IT support
Helping you develop and optimise your cloud strategy
Highly accredited end to end protection 24 7 365
We start by taking the time to understand your direction, vision and desired outcomes then help you develop a roadmap of how to get there
Bringing your IT strategy and IT roadmap to life. The action following any planning phase
An always available model 24 7 to ensure both the day to day support is taken care of, with constant improvement for the future
Always a super quick response and you always know what steps are needed to be taken when.
I have told people on prior occasions what a world-class wider team I have the pleasure of working with and this is another great example. Thank you all very much.
Logged and resolved within a matter of hours.
Once again my technical issue was resolved by a very kind analyst Cameron – gold service indeed – a great asset to your team.
Always brilliant service - cheery and quick to get the job done. Cheers!
Our unique team and business culture
We are always seen as a trusted partner
One of only 2 Companies in the uk with sdi 4* accreditation for the last 7 years
We offer 24 hr support 365 days a year
We offer a wide range of contract terms starting at 12 months
The right level of IT support is essential for business continuity and productivity, and also for enabling your organisation to compete in the market and pursue business goals.
If your organisation’s IT support isn’t delivering value, driving efficiencies and supporting innovation and business strategies, why not?