IT Services Simply Delivered
UKN Group has built our business around really understanding our Clients and their Culture. We bring over 20 years experience, as an independent, award winning IT Support and Technology partner.
Our specialist UK based teams provide IT Support, Cloud Services and Solutions, and Data Analytics, providing services and highly effective partnerships and support 24 7, that our Clients really trust.
PROVEN | INDEPENDENT | PROACTIVE
WHAT WE DO
IT Support
Increase business agility with our award winning IT support services
For over 20 years, customers have trusted and outsourced key services to UKN Group. By providing market leading, highly accredited, award winning support services, we are trusted to deliver the following key IT functions to our customers:
Service Desk
Infrastructure Management
Service Management
IT Outsourcing
24/7/365 and multilingual, we seamlessly support customers in the UK and worldwide.
Providing cover for all technical levels from 1st line through to 3rd and 4th line.
All services are back by our market leading accreditation status including ITIL, ISO 9001, 27001, 20000, Prince and all key vendor accreditations.
Find out how much a support service would cost
Who we work with
Over 20 years of public & private sector experience
Public sector
Since 1997, UKN Group have provided comprehensive Managed Services and Technology Solutions to the Public Sector.
Demonstrating our ability to deliver services and solutions in-line with Government policy has resulted in UKN Group being awarded a position on the two key Frameworks – Crown Commercial Service G-Cloud and Technology Services 2 Frameworks.
Our teams provide both remote and onsite support across most public of the key public sector, including – Government, Local Authorities, Education and National Health Service customers.
Private sector
In a very crowded marketplace with very little room for differentiation, we have worked hard as a business to ensure we are different, whilst remaining relevant to our broad customer base in the Private Sector.
It is these relationships that have allowed us to partner with our customers and by adding value year on year, and staying relevant and current, ensures that our contracts both renew and also grow.
By the very nature of our business, our customer relationships are both unique and bespoke to each customer. Some of our customer choose to just work with us for IT support during the day, some for just overnight IT service desk support, some for 1st line technical issue others for technical strategy and troubleshooting, or some for just project work like moving to the cloud to refreshing your telephony system.
No matter how we work with you, all services are delivered to the same market leading standards and are all accreditation backed.
Trusted by
Like many organisations our portfolio of both customers and sectors has grown organically over the last 20 years.
We support customers both large and small, public and private, from a single site to multiple sites across the UK, to providing IT support services to customers in EMEA, USA and APAC.
Our approach
We are committed to ensuring all our customers and stakeholders succeed and become the business you want to be.
Consult
ANALYSE, PLAN AND DESIGNWe start by taking the time to understand your direction, vision and desired outcomes then help you develop a roadmap of how to get there
Deliver
IMPLEMENT AND SECUREBringing your IT strategy and IT roadmap to life. The action following any planning phase
Manage
SUPPORT, OPERATE AND IMPROVE
An always available model 24 7 to ensure both the day to day support is taken care of, with constant improvement for the future
Why clients choose us
Culture
Our unique team and business culture
Trusted
We are always seen as a trusted partner
Accredited
We never stop learning and driving service desk excellence
24/7/365
We offer 24 hr support 365 days a year
Flexible
We offer a wide range of contract terms starting at 12 months
Speak to our team
Whatever you want to achieve, we can help.
Request a call back with one of our team to discuss Managed Services, technology solutions or IT projects.
Let us know what you want to talk about and we’ll connect you with one of our subject matter experts.
We’ve built our business around really understanding our clients. With over 20 years as an independent, award winning IT Support and Technology provider.