Proactive IT Management - Led by our Clients, not Sales
At UKN we take the business of service management very seriously. We believe in building strong and enduring relationships with our clients, and never adopt a ‘one size fits all approach’.
Our Service Delivery Managers are proactively targeted to deliver a service that is client culture led, rather than sales driven. This means we stay focused on what matters to you, including our agreed SLA’s.
Our Core Values underpin our Service Management approach; this includes regular formal and informal meetings that are tailored to you. We ensure a monthly service review meeting takes place, providing the opportunity to discuss our performance, your goals and objectives, ensuring your service stays on track.
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