Comment on recent HSBC outage and how to cope in financial services

Following the recent HSBC outage, Guillaume Ayme of Operational Intelligence expert Splunk comments:

“The average cost of service downtime to a financial services organisation is over £105,000 per event, with companies averaging three outages per month. Reputational impact can be considerable, too. It’s important to have a system that can monitor anomalies and provide insights into the issues.”