Here’s another one of those top technology trends and predictions posts but one we hope you’ll get some real value that you can apply in your organisation. We’ve taken predictions from IT analysts and consultancies and offer our advice for deciding whether you should be adopting these trends.
Use this list below as a checklist to see whether your IT approach is ‘on trend’, and whether you actually agree with these predictions at all.
#1: 2019 will see a more pragmatic approach to digital transformation
Enterprises are expected to take a more pragmatic, or realistic, approach to digital transformation according to Forrester. Instead of enterprise-wide digital transformation programmes they expect to see CIOs and IT leaders embarking on smaller projects that have a better chance of success. The firm says:
“In 2019, digital transformation moves from super-wide enterprise efforts to a pragmatic, surgical portfolio view of digital investments with the goal of making incremental and necessary changes to operations.”
Here at UKN Group we’ve seen this trend developing for some time. We’re increasingly being contacted by organisations that have failed digital transformation programmes and want help sorting out the mess. Digital transformation can deliver many benefits and we would recommend that all companies, big and small, seize the opportunities it presents. However, enterprise-wide transformation can be very disruptive and that’s one of the main reasons people come to us having failed to launch their programmes successfully. Instead, we recommend developing a digital strategy that ultimately has an eye on complete transformation but delivers benefits and results step-by-step. Instead of going ‘all in’, look at the areas of the business that stand the most to gain and how that can be achieved as part of ongoing, long term transformation plans.
#2: Talent shortages boost outsourcing market
Good news for IT service providers like ourselves, the skills gap in IT is making it more challenging to recruit IT professionals, especially those with experience in emerging technologies. In a recent survey by Deloitte, 30% of IT leaders described their current skills gap as either major (23%) or extreme (7%). As a result, many organisations are looking to outsource some, or all, of their IT requirement, to external providers.
My recommendation is to upskill existing staff, promote from within, and outsource functions like IT support (or highly specialist areas like AI) so that your internal team can focus on their core activities.
#3: Cyberattacks will escalate
No surprise as this prediction has featured year-on-year in technology prediction lists. Forrester predict that, “2019 will be a year of unprecedented cyberthreats to companies and individuals.” Countless warnings, blog posts and articles have been written and issued about the frequency and likelihood of an attack, and how no one is exempt.
You’ll also have come across scaremongering-type messaging about how threats are ever-evolving and how you must factor in unknown and emerging threats as much as those that we are aware of. All true and enterprises must have a host of different solutions in place to protect their business and data.
Panda Labs has compiled an annual cyber security report and sets out their predictions for 2019. These include conventional attacks such as malware but also suggest new threats like ‘life hacking’, supply chain attacks and breaches involving AI. The full report can be read here.
Unfortunately there is no silver bullet to ensure complete security. Many cyber security analysts recommend a ‘layered’ approach to cyber security, using a combination of perimeter defences, and web application firewalls, endpoint protections, secure email gateways, threat intelligence etc. I would also recommend including your ‘people’ into this approach and factor in how they impact the threat landscape for your organisation. Regular training and access management policies become your best line of defence when protecting this entry point.
For advice on protecting your organisation and supporting your employees further, please get in touch with our team.
If you’re interested in outsourcing IT and want to know more, download our guide here: