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> Governance and Best Practices, > Business and IT Challenges, > GDPR and Data Analytics
The EU General Data Protection Regulation (GDPR) has been agreed and is set to come into force in May 2018. Despite...
Resolution times are a standard way to measure the performance of your IT service desk, but what about employee...
> Governance and Best Practices, > Business and IT Challenges, > GDPR and Data Analytics
The EU General Data Protection Regulation (GDPR) has been agreed and is set to come into force in May 2018. Despite...
> Governance and Best Practices, > Cyber Security
Here are six reasons to be concerned about the rise in cyber crime, and guidance on what you can do to protect your...
> Governance and Best Practices, > Cyber Security, > Business and IT Challenges
It appears that many organisations have accepted that they will suffer a network security attack at some point, and...
> Governance and Best Practices
In May 2018, the EU’s General Data Protection Regulation (GDPR) is due to come into force and some security experts...
> Governance and Best Practices
Documenting IT policies and procedures might sound like common sense, or it might be the kind of thing you only do...
> Governance and Best Practices, > IT Support
You might not expect a blog post about the risks of outsourcing IT services from a service provider. But I believe...
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