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> IT Support, > IT service desk
Over the last few weeks we’ve experienced a huge spike in tickets and calls to our service desk. It’s not...
Over the last few weeks we’ve experienced a huge spike in tickets and calls to our service desk. It’s not...
> IT Support, > IT service desk
Over the last few weeks we’ve experienced a huge spike in tickets and calls to our service desk. It’s not...
Whether or not the impact of coronavirus in the UK will result in school closures, city lockdowns and movement...
> IT Support, > IT service desk
In its ‘Predictions 2020’ report, Forrester says that in 2020 CIOs will automate 10% of tasks, including 1st line IT...
> IT Support, > IT service desk
What does a typical Service Level Agreement (SLA) look like for managed IT support? Most IT support providers will...
Onsite IT support, run by your own staff, can be an expensive way to provide technical IT support in SMEs. The...
> IT Support, > IT service desk
Digital transformation has numerous benefits for businesses and organisations of all sizes and across all...
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